News and Notes: The Buzz on Information and Knowledge Management

Presto Change-o! Inmagic Releases Presto 3.5!
Inmagic Presto 3.5 delivers enhanced functionality to customers, including discussion forums, which facilitate topic-specific collaboration; extended single sign-on (SSO), which authenticates third-party applications; and improved overall performance optimization for large enterprise organizations.

Notable Enterprise 2.0 consultant, Dan Keldsen from Information Architected, was quoted in Inmagic's announcement - and had great things to say about Presto in his comment. Read the full press release here.

InfoToday: Presto Makes Inmagic with 3.5 Release
Social. Social. Social. It seems that no matter where you turn these days, someone is trying to make social media tools work for them.

Enterprises are no different. As employees get more and more familiar with these tools in their personal lives, they expect to put them to use for business purposes. And many companies are jumping at the chance to fill the void and provide those tools. One such company is Inmagic. Read the full article here.

CMSWire: 5 Steps for a Successful Social Knowledge Network Implementation
This might sound obvious, but the key to successful technology implementations is, simply, having the right technology to meet your needs.

Trying to put a round peg in a square hole will leave your implementation to struggle - or worse, fail. Read this article and see how Phil Green breaks down a Social Knowledge Network implementation into 5 easy steps.

Get Associated With Inmagic KnowledgeNets
Associations are information-rich organizations – which makes them prime candidates for Presto Social Knowledge Networks, also known as KnowledgeNets.

KnowledgeNets facilitate topic-specific collaboration, making activities such as monitoring regulations, self-service information access by members and staff, and the creation of true knowledge-based communities swift and seamless.

The Human Resources Professionals Association (HRPA) and the American Society of Association Executives (ASAE) are the most recent examples of associations implementing Presto. 

And In Other News...

• CMSWire: The Tools and Technology That Enable Enterprise Collaboration
• TechNews World: To Pilot or Not to Pilot Enterprise 2.0?
• CMSWire: Social Media Is Challenging Notions of the Data, Information, Knowledge, Wisdom (DIKW) Hierarchy

What’s Happening on the Inmagic Blog?

Don’t Miss Out on Your 15 Minutes of Fame!
Do you have something to say about Enterprise 2.0, knowledge management or the latest in Library 2.0? Then maybe it's time for us to turn the spotlight your way.

We are currently recruiting industry experts to participate in our Info-Profile series. Now’s your chance to make it all about you!

Contact us at infopro@inmagic.com to promote your work, your thoughts and your insights about what’s important in your industry today.

Inmagic Interviews SLA President, Janice Lachance
As part of our Info-Profile series (see above!), we recently spoke with SLA President, Janice Lachance. In this podcast, she talks about the organization's past, present and future, shares insightful musings, tidbits and commentary - and gives her thoughts on the evolving special library industry.

Google Wave Is All Washed Up
You've probably heard that Google Wave, Google’s answer to E2.0, has closed up shop. As with most things, we had some thoughts about this - including why it isn't failure of E2.0 (just the opposite) and what it can teach us about innovation.

What I Learned On Your Summer Vacation
Vacation: A small window into the importance of knowledge retention, and a big learning opportunity to improve how your organization captures and retains knowledge.

So, what did your colleagues learn on your summer vacation?

The Future is Now: Inmagic Flashes Back!

Thanks to a long-time customer, we’ve stumbled upon a virtual time-capsule of Inmagic history through print newsletters dating back to 1984. They offer a unique window into the parallel evolution of Inmagic and the special library market.

It's nice to see the progress and growth of a company that has embraced today's Enterprise 2.0 movement without losing its core base of customers and development principles.

What’s in a name? Check out this “Inmagic classic” newsletter to see how the company got its name – which is still just as sweet.  

Inmagic in the Real World - Via Andornot

Our partner, Andornot, has been blogging like crazy about some of their recent implementations- and they've got some great stories to share!

There are straightforward deployments like the award-winning work they did for the City of Burnaby and the Genie implementation at the Ottawa Hospital Library.

But perhaps the most unusual is the necrology they worked on for the Canadian Federation of the Sisters of St. Joseph.

Want to learn more about the adventures of Andornot? Check out their blog or follow @Andornot on Twitter!

Get Knowing – and Get Going!

What your organization doesn't know *can* hurt you!

Tackle information access issues with content from our Know and Go Resource Center. Know and Go is a series of free resources designed to give you the latest information on the Enterprise 2.0 and social technology topics that will help shape your organization's ability to act on information - all in a “bite-sized” format.

Even better? If you're one of the first 250 people to download any content we're current running, we'll enter you to win a Kindle. Check out the details here.

Not yet an Inmagic.com registered user? A one-time registration on our site offers you unlimited access to all of our content. Register here, and then hit the Know and Go resource center.

Tips, Tricks and Tools from Inmagic Support

This time around, we're going to tackle a frequently asked question about a common dilemma: “I'm sorting on a field in my report, but it's a multi-entry field and I want it to show all entries. What do I do?”

Don’t fear, dear user! Our trusty support team is here to help!

• To start, add the fields you wish to display on your report. Then sort on the fields you want by going to Report Options > Compulsory Sort. (This will force a sort order that will display only in this particular report.) To display all multi-entry values, select Exploding Sort.
• In Report Options > Header and Footers, select the sort level for the field you wish to display. (For example, if your first sort is "Title," that's Sort Level 1. If your second field is "Author," that's Sort Level 2. And so on.) Select Insert Sort Header/Footer - and voila!

We realize that it can be a little tricky trying to sort with multi-entry fields - so here's an example using the Sample1 textbase provided with DB/TextWorks:

Let’s say you have a field called "Skills" in the Sample1 textbase. It's a multi-entry field, and you want to report on consultants who have a particular set of skills, sorted out by those skills.

• In the report designer, add form boxes for "Skills," "Consultant Name," "Education" and "Address."
• Using Report Options > Compulsory Sort, sort on "Skills" first, then by "Consultant Name."
• Select Exploding Sort for the "Skills" field and click OK.
• Go to the Report Options > Header and Footers... dialog box and select Sort Header for the "Skills" field. (This will be Sort Level 1.)
• Then select Insert Header/Footer. This will create a header for each skill, with the associated consultants listed under that header.
• To create a sort header for the "Consultant Name" field, go to the Report Options > Header and Footers... dialog box and select Sort Header for "Consultant Name." (This will be Sort Level 2.)
• Save the report and view the results.

Need a visual for all this? Check out this diagram. If you still have questions, feel free to contact us at support@inmagic.com.

Twitter Round-Up: The Best of What's Around

Despite being deep into the dog days of summer, the great minds of KM, information management and Library 2.0 are lighting up the Twitterverse with insight, trendspotting and wisdom - as well as the occasional amusing tidbits and observations. Here are a few of our recent favorites:

• Greg Lambert: Via Alli Gerkman: The Next Pop-Culture Wave After Cupcakes Might Be Libraries
• Via Dennis Howlett and Michael Fauscette: Who here works is more important than who works here. #workdaytech
• Peace, love and E20 via The Community Roundtable and Brian Vellmure: Adopting Social Software is not achieving #E20
• Imad Naffa: 5 Social Media Lessons From Jerry Maguire Quotes
• Mark Morgan : Fundamental premise of successful Enterprise 2.0 is that it is opt-out. Everyone is in by default.
• Jennifer McNenly: Is There a Social Media Librarian in Your Library's Future?

Still not on Twitter? C'mon - what are you waiting for? Jump into the Twitterverse and join the conversation.

If you want to start slow, let us show you the way! Follow the Inmagic Twitter team - Carolyn MacNeill, Leah Barrett Demers, Mike Cassettari and a feed from the Inmagic blog - for the latest and greatest company and industry news. We can also point you to some of our favorite Tweeters - and, after a while, you'll wonder how you lived *without* Twitter. (Really!)

If you're all the way down here, reading the very last lines of our newsletter, then you *must* be an Inmagic fan. The next logical step? Tell the world by "liking" our Facebook fan page. It's a fun way to get Inmagic news and blog posts, of course - but we also share links to interesting articles, photos from our travels and a lot more. Become a fan today!