Release Engineer / Technical Service

We, at Inmagic, have a very interesting position opening which will place you, as the successful candidate, in the very exciting position of not only being responsible for running a superb Release operation but also have the opportunity for client facing support and test engineering.

Critical Competencies:

  • Solid Release Management experience which encompasses:

    • MSBuild
    • Source Control Management with Subversion
    • Creating and maintaining MSI installation kits with Installshield
  • Strong client-facing abilities: ability to effectively support clients and Implementation Consultants during the installation period.
  • Building test scripts in C# and VBscript

Specific Responsibilities:

Engineering Support

  • Build and maintain the integration / development environment

    • Using MSBuild and Cruise Control
    • Source Control Management – using Subversion
  • Create and maintain installation kits

    • Using Installshield to create MSI installers

Client Support

  • Build and maintain the integration / development environment

    • Client-facing support of installations as part of the support escalation process
    • Assist the Professional Services Group troubleshoot client related IT issues
    • Assist with hosting planning activities such as SAN set up and virtualization optimization

 

Required Knowledge and Skills:

  • Excellent ability to analyze and solve problems, troubleshooting, deductive reasoning skills.
  • Excellent interpersonal, time management, communications and decision-making skills.
  • Ability to convey technical solutions to end-user of all technical abilities.
  • Ability to work in a team environment to deliver the best solutions to our customers.
  • Ability to clearly document solution status and resolution.
  • Working knowledge of Win2003, IIS, MS SQL Server, ASP.Net web applications.
  • Familiarity with web service / SOA architectures.
  • Knowledge and experience using XML and HTML.
  • Knowledge of networks and security issues.
  • System integration background, a plus.
  • Familiarity with distributed security, Active Directory and LDAP.
  • Minimum 3-4 years in Technical Support.
  • Occasional travel may be required (less than 10%).
  • Bachelor's degree in business or Computer Science or related field is preferred.

About Us:

Inmagic is a recognized leader in creating advanced information and knowledge management tools and applications. More than 5,000 organizations around the world use Inmagic software to actively manage both physical and virtual assets and gain extraordinary insights from them. Inmagic's tools and applications are known for their flexibility, ease of use and deployment, and minimal need for information technology support.

Based on Microsoft® SQL Server and .NET technology, Inmagic products utilize Web services and Web 2.0 technologies to integrate and interoperate within an organization's overall information technology infrastructure and serves as the basis for supporting the company’s strategy to capitalize on emerging trends in knowledge management and social applications.

Inmagic offers a strong mentoring environment and some exciting opportunities for growth. We are a small to midsize company of enthusiastic, technically-minded people; we promote a culture of teamwork and a friendly, supportive and collegial work environment.

Please forward your resume to positionssc@inmagic.com