President's Message

The economic news has been pretty grim for the past few weeks. Credit markets are failing; liquidity is non-existent; major financial institutions are falling apart. While we all hope that the situation will stabilize, we can certainly expect to see an impact in all our organizations. Most assuredly it will mean that we will have to do more with less – our challenge and our opportunity as information professionals.

The only way to have fewer people do more in information-based organizations is to increase commitment to Knowledge Management initiatives. Knowledge Management and specifically Social Knowledge Networks allow organizations to preserve the knowledge of displaced staff, accelerate communication between far flung teams pressed to do more, and centralize information to eliminate redundancy and streamline business processes. So, despite the jittery economy, Inmagic is optimistic about our growth and opportunities in the coming year. We will continue our commitment to helping you ease the burden on your overcommitted resources by developing powerful tools that improve your organizational productivity.

We’ll be rolling out a new and exciting version of Inmagic® Presto, the industry’s first true Social Knowledge Management Platform. We will also release new packaging and pricing for our popular Inmagic® Genie ILS to leverage your investments in WebPublisher Pro and DB/Text products. This issue of @Inmagic is focused on all the exciting happenings from Inmagic, our customers and our market. I encourage all of you to keep an eye on our Web site and blog, and to set up a Google Alert (http://www.google.com/alerts) for Inmagic, so you can keep up with Inmagic news and the discussions that relate to your Knowledge Management needs.

As we continue to invest in what some are calling “the new Inmagic” our core mission has you, our customers and constituents, at the center of all we do. I hope all of you have started to see the fruit of our recent investments (we've increased our staffing by nearly 30% this year so far) and share our excitement about the future. As you plan for 2009, know that we are committed to your success. We will continue to invest in our products and services while at the same time providing you with cost-effective solutions that meet the challenges of today's volatile economic climate.

From the entire team here at Inmagic, and our network of value-added partners around the world, “thank you for your continued support.” I hope you enjoy this issue of @Inmagic.

-- Paul Puzzanghera
    President and CEO, Chairman
    Inmagic, Inc.

 

Product News

Inmagic Announces Inmagic® Presto v3.0: Social Presto!

Inmagic will start migrating customers from the current product release (Presto 2.2) beginning the week of November 3, 2008. Presto v3.0 is the industry’s first true Social Knowledge Management application platform offering tight integration of “top down” vetted information with the “wisdom of the community” to enable the creation of true Social Knowledge Networks.

Presto v3.0 includes many exciting new capabilities including integrated social features like: blogs, comments, ratings and social tagging, and enhanced homepage design. This version also features layout flexibility through Web Parts – enabling users to flexibly modify the content presented and the appearance of homepages. And much more! Presto v3.0 offers users enhanced collection and preservation of vetted and social content, improved content relevancy, greater collaboration, greater user and content community productivity, and reduced total cost of ownership.

Bundled with Presto v3.0, are the advanced library asset management and workflow capabilities of Inmagic® Genie. This integration means that Presto v3.0 is also the ideal platform to create true “social libraries”.
 
Over the next few weeks we will be contacting all of our North American Presto customers directly to schedule Presto v3.0 information sessions and to begin planning your individual migrations and roll-outs. Stay tuned! International Presto customer migrations and roll-outs will be coordinated though certified local Inmagic partners.

For those of you wishing to learn more about Presto v3.0 and Presto for Social Libraries, please contact your local Inmagic representative. We’ll gladly schedule a personalized information and demonstration session for you and your colleagues. Customers on active maintenance with any Inmagic product should also be aware that we have we have several attractive year-end customer promotions making it even easier to move to the next generation of library and knowledge management.

 

Genie v3.2 Released!

The latest Genie release makes library administration easier - with improved navigation and search customization, and the ability to allow patrons quick self-service checkout.

Genie v3.2 features include:

• Patron Self-Service Lending and Renewal
• Direct navigation between records in a set while editing
• More search and display features are now configurable

See the Genie v3.2 announcement for more details on these new features.

Content Server v11 Released!

Inmagic Content Server v11 was released on September 26, including CS/TextWorks v11 and CS/WebPublisher PRO v11. Based on customer input, v11 includes a significant set of new features and improved functionality to help you to better use your Inmagic products.

CS/TextWorks v11 features include:

• File checker to verify file existence and file location
• Undo/redo actions in form/screen designer
• HTML report preview
• Improved editing for secondary records
  

CS/WebPublisher PRO v11 features include:

• XHTML compliance
• Query logging
• Ability  to select form when editing linked recordss

See the Content Server v11 announcement for more details on these new features.

 

Don't forget to renew your Inmagic Support and Maintenance Agreement so you can take advantage of these important benefits!

By renewing your Inmagic Maintenance Agreement, you will continue to receive many benefits including:

• Product upgrades
• Extended Support Services, including unlimited technical incidents
• Customer Extranet with Support Knowledgebase, FAQ's

For additional information, view the Inmagic Support and Maintenance Agreement.

Renewing now also means that you can avoid a reinstatement fee when renewing a lapsed policy. To renew, please contact your Inmagic partner or Matti Score, Maintenance Administrator, at 800-229-8398 or 781-938-4444 Ext. 226, or email maintenance@inmagic.com. You can also request a quote online.

 

Tech Tip

DB/TextWorks Date Format

Senior Support Engineer Mike Segur offers some advice regarding the date format in DB/TextWorks:

"I created a record using a date in the following format: 07/25/2008. The index, however, shows 2008-Jul-25, and when I use F4 to paste today's date entry into a query screen, it also shows 2008-Jul-25."

Why does this happen? Well, the index in the Query Choices Browser (and thus F4 on the query screen) by default shows YYYY-MMMM-DD for dates so that searches will work properly. If F4 on the query screen did 07/25/08, your search would retrieve all records in 2007 OR 2025 OR 2008 -- presumably not what you intended.

You can change the format in the index by means of the parameter IndexDateFmt= in the DBText.ini file (or Inmcsrv.ini if you are using Content Server rather than DB/TextWorks).

Featured Customer

Wishart Library Collection goes Public with WebPublisher Pro

With help from Inmagic's Canadian-based partner Andornot, The Arthur A. Wishart Library at Algoma University recently implemented Inmagic WebPublisher Pro to make their archives and special collections accessible to the public. Read more

Education

Inmagic product training schedule:

TextWorks(Fridays): December 12
WebPublisher PRO(Fridays): December 19
Inmagic® Genie (Fridays): November 7, December 5

View details

Partner-sponsored training

Many Inmagic partners offer training for Inmagic solutions. Please refer to our partner directory for a list of Inmagic partners in your area

 

Press

Inmagic Launches Presto 3.0 With Social Volume Controls

Inmagic releases Presto 3.0, which provides an open, scalable, and secure platform that fully integrates vetted enterprise information with social and community input, and it offers powerful search and discovery capabilities and a robust knowledge manager.
Read the full article by Paula Hane at InfoToday.com

ECM: Collaboration rules!

Enterprise content management (ECM) is becoming increasingly "socialized," with more Web 2.0 functions being incorporated into it.
Read the full article by Judith Lamont, at KMworld.com.

 

Inmagic: Turning Up the Knob on Social Volume

"By combining the 'book smart' features of something like Factiva that offers organized, vetted information with the 'street smarts' from clients and core accounts, we can create the best of both worlds," says Phillip Green, Inmagic's CTO.
Read the full article by Barbara Brynko at AllBusiness.com.

 

Inmagic Taps SAVVIS for Social Knowledge Network Hosting in the Cloud

Today Inmagic announced that its industry-leading social knowledge management platform, Inmagic® Presto, and Inmagic® Integrated Library System (ILS) Inmagic® Genie are now available through a cloud-based service hosted and supported by SAVVIS Communications Corporation, a leading provider of managed IT infrastructure solutions.
Read the full Press Release article

 

Events

5 Steps to a Social Library: Inmagic for Social Libraries

DC Magic and Inmagic, Inc. are hosting an information session on "5 Steps to a Social Library". Our very own Inmagic CTO, Phil Green, will discuss how Social Knowledge Networks will transform libraries into Social Libraries by integrating “top down” vetted information with the “wisdom of the community”. These Social Libraries will foster collaboration, enhance content and improve information discovery.

Phil Green will also introduce Inmagic Presto v3.0 - Inmagic's latest release of the Social Knowledge Management Platform, which includes integrated social features like:

• blogs
• comments
• ratings and social tagging
• enhanced homepage design

Space is limited so register now for this event.

Date:	November 13, 2008
Time:	1:00 –  5:00 PM
Location:	National Endowment for Democracy 1025 F St, NW, Suite 800 Washington, DC 20004

 

The Road to Social Knowledge Networks: A New Blog Series from Inmagic

Inmagic will be blogging the upcoming series, “The Road to Social Knowledge Networks.” This interactive series is designed to shed light on the concept of a social knowledge network and how it can apply to your enterprise organization.

A weekly posting from Inmagic CTO, Phil Green, will delve into the following topics:

• Introduction to the Series
• Stage 1: The Junk Drawer
• Stage 2: Infinite Search
• Stage 3: Silo Mentality
• Stage 4: Separate but Equal
• Stage 5: Kumbaya
• The final stage: Nirvana
• So, What is a Social Knowledge Network?
• And Why Should You Care?
• What is the Social Volume Knob?
• Summary

Stay tuned for the first installment which will appear on Monday, November 3rd and will run weekly thereafter on our blog. Feedback is encouraged, so please feel free to blog your thoughts.

 

Internet Librarian 2008 Recap

"Beyond 2.0: User-Focused Tools & Practices"
October 20 - 22, 2008
Monterey Conference Center, Monterey, CA

Web 2.0 and social media were the buzz at this year's Internet Librarian conference. Presenters and attendees from special, public and academic libraries around the world shared views and experiences on making new technologies work in libraries to create communities, increase participation, and to improve knowledge sharing and discovery. Some sought social media and web 2.0 to recruit and retain younger employees. It was a really interesting mix of people and ideas, and we had a lot of great conversations at the booth. Check out our blog for pictures and comments from the show!

 

Inmagic Webinar "New Generation Knowledge Management: Social Knowledge Networks" a Success!

With 1,151 registrants, it's hard to deny that we've hit a sweet spot. Social media and web 2.0 are exciting, but as a Knowledge Management tool...in the enterprise? Yes!

Leonor Ciarlone, Senior Analyst for The Gilbane Group, and our own CTO, Phil Green, discussed the critical Knowledge Management challenges organizations face today and how Presto and Social Knowledge Networks eliminate information silos, improve information discovery and enhance content in the enterprise. Missed the webinar? You can download the archived webinar at KMworld.com.

Also, if you'd like to review the report that Leonor Ciarlone, Senior Analyst for The Gilbane Group, discussed in the webinar, you can check it out on the company's Web site. Just scroll down to the report entitled "Collaboration and Social Media - 2008."

 

Partner Events

Soutron Ltd:

• CILIP LMS Showcase - 7 November 08 - CILIP HQ, 7 Ridgmount Street, London

• Online Information 2008 - Stand 602 2-4 December 08 - Olympia, London

 

This newsletter brought to you by:

Inmagic, Inc.