News and Notes: The Buzz on Information and Knowledge Management

Information Pros – Step Right Up! Inmagic Wants YOU!
Fame, glory and recognition! What more could you want?

Are you an information professional with knowledge management, Enterprise 2.0 and/or Library 2.0 insight to share? If so, sign up to be featured on the Inmagic Industry Thought Leadership Podcast Series and join the likes of Bill Ives, Gil Yehuda, Cindy Sullivan, and David Meerman Scott – just some of the experts sharing their perspectives on industry and technology trends. E-mail infopro@inmagic.com for details today.

Giveaways! Contest! Feats of Strength!
Ok, no feats of strength. But we have been giving away a lot of fun prizes lately!

• First, we want to extend a *big* congratulations to Jennifer Larkin, Information Center Supervisor at McDonald’s Corporation – she won our SLA 2010 iPad giveaway. (More on SLA below!) Jennifer stopped by the Inmagic booth to chat, got her badge scanned, and won! Yup, sometimes it’s that easy to win! Enjoy the prize, Jennifer!
   
• Next up, congratulations to Megan Radomski – also known as @virtuallymeg on Twitter – who won Phil Simon's book, “The Next Wave of Technologies," via our “Retweet to win!” contest that spread the word about our podcast with Phil Simon.

Thanks to everyone who entered! And if you didn’t win this time, check out our latest contest: Ross Dawson, globally recognized as a leading futurist, entrepreneur, keynote speaker, strategy advisor and bestselling author, sat down with us to do an Info Pro-file, in which he talks about the latest in Enterprise 2.0 – the who, what, where, when and why.

Ross has generously agreed to gift one copy his new book "Implementing Enterprise 2.0" to one lucky Inmagic reader. Just read our interview with him here and leave a comment. That’s it – you’re entered to win! (This contest ends this Friday, July 2nd. So get going!)

Inmagic in the News
Inmagic – and our customers – got a lot of ink in May and June! Check out our latest and greatest media coverage below.

• CIO Magazine
  Content Management Helps Symphony Keep In Tune With Audience
  Inmagic customer Michael Skaff, CIO at the San Francisco Symphony, gives a great overview of how SFS is using Presto for content and collaboration management, and how they plan to use it for the symphony's centennial celebration during the 2011-2012 season.

• The Leading Edge
  Changing Work Faces – Capture Knowledge Before it Walks Out the Door
  Read how Presto enables MRA to customize information and post custom content for different organizational groups. Want to know which is MRA’s favorite feature?  George Blomgren, Director of Business Systems says, “We really love the ability to look back and see who’s accessing what type of information. It allows us to make more intelligent decisions and keep in touch with members.”

• ebizQ
  How Social Knowledge Networks Can Help Global Organizations Capture and Retain Knowledge
  "By bringing together content, people, and tools to support these objectives within secure virtual environments, SKNs let organizations supersede the silo problem to improve the transfer and retention of knowledge, foster collaboration and increase productivity.”

• Andornot blog
  Inmagic usage at MDA – maximizing the ROI of your software
  Our partner, Andornot, provides a glimpse into how their customer MacDonald, Dettwiler and Associates Ltd. (MDA) is using Inmagic's DB/TextWorks in innovative ways.

Inmagic In New Orleans – our SLA 2010 Wrap-up

As usual, the SLA annual conference was excellent. From our perspective, what really stood out this year was quality of attendees, not necessarily the quantity. And that made for some really insightful, interesting conversations with both current customers and (we hope!) future customers.

Our staff spoke with some of the sharpest, most knowledgeable information pros out there. (They also scanned badges and collected business cards from the many, many people who wanted the Apple iPad!)

Word on the street indicated that folks enjoyed industry thought leader Cindy Sullivan's session, "Developing an Effective Strategic Plan for Your Library" as well as the Collection Intelligence panel featuring Mary Lane of Lorillard Tobacco.

Dave Golan, our VP of Library Solutions and Client Services, was stationed in our booth through the whole show. He shared his feedback in this recent blog post. Agree? Disagree? Leave a comment to let us know what you thought of this year's conference!

What’s Happening on the Inmagic Blog?

Our blog has been a regular hotbed of activity lately. Check it out!

Phil vs. Phil
Kind of like Spy vs. Spy but much more agreeable. Our own Phil Green and E2.0 expert, author, and consultant, Phil Simon, hashed out the topic of the semantic Web. When is it coming? Is it already here? Who's driving adoption? What the heck is it anyway? And why should anyone care? (Hint: You should.) Check out this interactive podcast for more info.

Much ado about SharePoint
SharePoint 2010 officially launched in May and there has been much (more) discussion about what the impact will be: pros, cons, and everything in between. You can get our take on it here:

• Why SharePoint 2010 is not a panacea
• SharePoint 2010: More questions than answers?
• ITBusinessEdge notes Presto as a SharePoint integrator
• Microsoft vs. third-party apps

Creating and running a 21st century library
Listen to Cindy Sullivan discuss why she deployed a social library at Fidelity Investments. Cindy ran the Fidelity Center for Applied Technology Library at Fidelity Investments for nine years. At the end of the first year of running the library, Fidelity found a 400 percent increase in the library's usage. Hear how she did it.

The great pilot debate
“To pilot, or not to pilot?” That seems to be the hot question. According to Phil Green, the real question is this: Is a pilot the best way to prove the value of E2.0 solutions within your organization? The unequivocal answer is, IT IS NOT. Read why.

Tips, Tricks and Tools from Inmagic Support

Ah, summer. A refreshing time. A time for change. Hey - speaking of change, do you want to change your choice browser buttons to links in Web Publisher Pro? If so, you’re going to love this month’s tip!

In order to convert from buttons to links, you’ll need to edit the design of the query screen in DB/TextWorks.

• In your textbase, go to Search > Design Query Screen and then select the search screen you’re displaying on your web page.
• Select a box on your search screen, then select Tools > Box Properties > HTML Tab. Make sure "Treat Query Box As" is selected.
• Go to the Index box and select the drop down list. Choose Choice Browser (link). This will add a link to your page that users can click to select their search parameters!
• Select "apply," and save the query screen.
• Export the query to HTML again, and save in the WebPublisher directory (WebPubPro or ICSWeb, depending on your product).

If you need help making the change, contact support@inmagic.com for assistance.

Do you have a question that you’d like to see addressed as a future tech tip? Let us know! 

Twitter Round-Up: The Best of What's Around

• (Opportunity) Cost, Complexity & Confidence. Jorge García: The Three Cs of Technology Adoption #e20
• The ROI Paradox of E20: The harder to measure, the greater the impact. (Via The Parallax View)
• Mike Herrmann: well-stated critique. A Misguided Notion About Facebook for the Enterprise from Inmagic
• Carlo Delumpa - Ross Dawson: What Enterprise 2.0 means for the CIO and IT department
• Carolyn MacNeill: Tough love from Chris Yeh. I agree, E20 is worthy, but we can (all) do better. Enterprise 2.0 Just A Toy?

You're still not on Twitter? You're missing out! Thought leaders from all over the information industry - from library experts to knowledge management and Enterprise 2.0 thinkers - are sharing their wisdom every day. It's worth taking a look. Who knows? You might start your own following!

If you want the latest on Inmagic, look no further! Our crack Twitter team - Carolyn MacNeill, Leah Barrett Demers, Mike Cassettari and a feed from the Inmagic blog - provides everything from company and product news to industry trends and, sometimes, lame jokes. (We like to throw an occasional curveball to make sure you're all paying attention!)

And if you like Inmagic, make it "Facebook official" on our fan page. The page provides a unique glimpse into everything happening at Inmagic - including a feed from our blog, news stories that catch our eye, pictures from our adventures out on the road and more! So go ahead, give us a thumbs up!