Inmagic Maintenance Program

A valid maintenance agreement with Inmagic provides you with technical support and all pertinent product upgrades, ensuring that you are using the most up-to-date versions of your Inmagic products at no additional cost beyond the maintenance agreement. Via Inmagic's Customer Extranet, customers on maintenance get exclusive access to the latest software downloads, service packs, technical support information, support knowledgebase and other help in getting the most out of your Inmagic technology.

Technical Support Services

Customers with a valid maintenance agreement obtain comprehensive technical support for their Inmagic products.

 

How To Order:

Customers in the U.S.: contact Inmagic Sales at 1.800.229.8398 or your local Inmagic partner. Or, click here to request a maintenance quote.

Customers in countries other than the U.S.: please contact your nearest Inmagic reseller.


Maintenance Contracts Are Sold on a Rolling 12 Month Basis

The initial maintenance start date is the 1st day of the month following the date on your order. However, as a customer, you are covered under maintenance from the order date. For example, if you purchased a new product on January 15, 2010, your maintenance start date would be February 1, 2010 and you would receive maintenance upgrades from the order date through January 31, 2011.

Synchronizing Renewal Dates for Current Customers

If you currently own multiple Inmagic products or are considering buying additional products, you may synchronize all of your Inmagic maintenance agreements to end on a single date. For details, contact your Inmagic partner or call your Inmagic sales representative at 1.800.229.8398.